dewi1Legal Notice

We do not offer our services in jurisdictions where online wagering, gaming, or sportsbook activity is prohibited by local law. Our platform operates only in regions where such services are explicitly permitted. Users are responsible for verifying that access to and use of dewi1 comply with the laws of their own jurisdiction before opening an account.

This legal notice sets out the scope of our service area, the eligibility requirements for account holders, and our commitments regarding data protection and compliance. If you have questions about whether dewi1 operates where you are located, or if you need clarification on any legal aspect of our platform, contact our team through the channels listed below.

We maintain our service across regions where Liga 1, Piala Indonesia, Piala AFF, and Champions League markets are accessible, alongside live-dealer tables and slot games. Our payment infrastructure—DANA, e-wallet, mobile banking, local payment, and virtual accounts through online payment, e-wallet, mobile banking, and local payment—reflects the jurisdictions where we operate.

Service Availability and Jurisdiction Restrictions

dewi1 is available only in jurisdictions where online gaming and sportsbook services are lawful. We do not operate in countries or regions where local legislation prohibits wagering, sports betting, or casino-style entertainment online.

We monitor legal changes across our service area continuously. If a jurisdiction where we currently operate changes its law to prohibit our services, we will notify affected users and suspend access from that region within a reasonable timeframe. Any balance held by a user from a restricted jurisdiction will be refunded to their registered payment method.

Users accessing dewi1 from a prohibited jurisdiction do so at their own legal risk. We are not responsible for any legal consequences arising from your access to our platform if that access violates your local law. We reserve the right to suspend or permanently close any account that we determine is accessing dewi1 from a restricted jurisdiction.

Account Eligibility and User Responsibility

To open an account on dewi1, you must meet the following requirements. First, you must be at least 18 years old. Second, you must be a resident of or accessing the platform from a jurisdiction where our services are permitted. Third, you must not be subject to any legal restriction that prevents you from accessing online gaming or sportsbook platforms.

You are solely responsible for determining whether you meet these requirements before opening an account. We do not conduct eligibility checks beyond verifying your age and identity during the account verification process. If you provide false information about your location or eligibility, we may close your account and forfeit any balance.

dewi1 does not offer services to minors, to persons subject to court orders prohibiting gaming activity, or to residents of jurisdictions where our services are unlawful. If you fall into any of these categories, do not open an account on our platform.

Data Protection and Privacy Commitments

We collect and process personal data (your name, email, phone number, identity documents, and payment information) to operate dewi1, comply with legal and regulatory requirements, and prevent fraud. Our data handling practices are detailed in our Privacy Policy, which you can review at any time through our platform.

We protect your data through encryption, secure storage, and restricted access. We do not share your information with third parties except where required by law or to process your payments through our banking and e-wallet partners.

You have the right to access, correct, or request deletion of your personal data, subject to legal obligations we may have to retain records. To exercise these rights, contact our support team or submit a formal request through our contact form.

We operate dewi1 with strict adherence to the jurisdictions where our services are permitted and with full transparency about what we collect and how we protect it.

Compliance and Regulatory Obligations

We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in all jurisdictions where dewi1 operates. This means we verify your identity before allowing withdrawals and we monitor account activity for suspicious patterns.

If we identify activity that suggests money laundering, fraud, or violation of sanctions requirements, we are legally obligated to report it to the appropriate authorities. We may also freeze your account pending investigation.

We maintain transaction records and account documentation for the periods required by local law. If we receive a lawful request from government, law enforcement, or regulatory authorities, we will comply with disclosure requirements as mandated by law.

Limitation of Liability and Dispute Resolution

dewi1 provides our services on an "as-is" basis. We do not guarantee uninterrupted availability, error-free operation, or specific outcomes from your use of our platform. You use dewi1 at your own risk.

We are not liable for indirect, incidental, or consequential losses arising from your use of our platform, including loss of earnings, loss of data, or reputational harm. Our liability for direct losses is limited to the amount of funds in your dewi1 account at the time of the claim.

Any dispute arising from your use of dewi1 is subject to the dispute resolution process outlined in our Terms of Use. We handle disputes through internal review and escalation. If you remain unsatisfied after our process concludes, you may pursue remedies available under your local law, though you acknowledge that our service is provided from outside your jurisdiction.

Contact for Legal or Compliance Inquiries

If you have legal questions, require clarification on our service area, or need to file a formal complaint, contact our compliance team through the channels below. We respond to formal legal inquiries within ten business days.

• Live Chat: available during business hours (typically 9 AM to 9 PM Jakarta time, seven days a week)
• Email: formal legal and compliance inquiries through our contact form on the platform
• Support centres: available in Jakarta, Surabaya, Bandung, and Medan for in-person inquiries where permitted by local law

For data access or deletion requests, submit your request in writing through our contact form with sufficient identifying information. We acknowledge receipt within five business days and respond with our determination within thirty days, or longer if required by local law.